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Custom Ecommerce Website Development with ERP Integration

ERP integration in custom ecommerce web development

The Challenge

Our client is a progressive chocolate-making business that values its place in the community, and for more than eight decades, it has been a part of it. It is an award-winning business running a chain of 23 stores in Ohio. It is one of Cleveland’s largest family-owned factory, with a modern chocolate factory and retail stores occupying 60,000 sq. Ft area in southwest Cleveland. The client believes in mixing chocolate ideas with long-time customer favorites.

The client was a new entrant in the domain of eCommerce and wanted to integrate sales and to manufacture seamlessly. It needed to develop a custom web portal for listing and selling the products and custom middleware that could interact with Sage ERP. The platform has to be built on a content management system (CMS) so that the client could manage the listing of products easily. The client was using Sage 300 as its enterprise resource planning and business process management software. So, it was conceived by Taazaa that custom APIs needed to be written for the integration of eCommerce stores through the middleware with Sage ERP.


Design

Wrote custom APIs to
integrate the eCommerce store
with Sage ERP.

The client has a specific design request considering the audience base. The portal has to have a good user experience and easy to locate listings. The default WordPress CMS and WooCommerce plugin had to be customized to achieve many of the requested features. The needed utilities and modules development required the use of the latest frontend technologies to automate the process workflow.

We implemented a responsive design to provide device-independent access. WooCommerce plugin was customized and integrated with WordPress CMS.

We wrote custom API and webhooks’ for integration with Sage ERP. We also spend with client manufacturing head to understand the manufacturing process and software solution dependencies.


The Solution

We were able to design and develop a fully responsive eCommerce portal for our client with WordPress, WooCommerce, and custom development. Additionally, order automation was achieved with the integration of Sage ERP via custom written APIs. Order automation module included catalog management, shipping integration, customer accounts, gift cards, loyalty program, in-store pickup, corporate orders, fundraising sales, and product label customization.

The portal is feature-rich with great usability and enticing aesthetics, which are in sync with the client’s offering — chocolates! The website also started attracting traffic within a short period of its launch.

solution for responsive eCommerce portal